|
|
ICM Industries | Midrand South Africa |
| www.icmsa.co.za | 011-312 3393 |
Sale contract condition
Our goal is to make your shopping experience as good as possible. We at ICM believe every sale should be as personal as possible, so each transaction is handled by a person, not a computer. We hope your experience at ICM is enjoyable and encourage your feedback on our policies and procedures.
1- Re funds: If you buy any item from us and decide to get refund without using it you have 9 days to return it and there is 9% restocking fee. they must be in original factory. package. Authorized returns must be shipped prepaid.
2 Warrantees Limitations:
Construction machineries: warrantees are limited to two months from date of purchase.
You need site mechanic to maintain and do minor repairs time to time on these machines.
You can bring them to use as well with your expenses or we shall send you the part you need.
It is quite common for Rammers and similar machines to have problem time to time.
Welding machines: The warrantee is 2 months condition to the followings.
You must be careful not to use grinding machine next to inverter or electronic machines. Metal powder is conductive and causes damage that is not included in warrantee.
The cycle duty on these machines are normally 60% meaning in every 10 minutes machine must be idle for 4 minutes.
Claims for
Shortage
All claims for
shortages or damaged
merchandise must be
made within 10
working days of
receipt of
merchandise.
Limited
Liability
Acceptance of any order is conditioned on customer's acceptance of the following terms for limitation of liability. ICM shall not be liable whether in contract, in tort, under any warranty, in negligence or otherwise, for consequential, special or incidental damages. Under no circumstances shall our liability exceed the amount of the purchase price. The customer's limited right to replacement is the customer's sole and exclusive remedy.
General
Conditions
Prices are
subject to change
without notice and
cannot be
guaranteed. Orders
will be billed at
prices in effect at
the time order is
received. The
shipment of orders
is subject to
approval by our
credit department.
Possession of our
price book is not to
be construed as an
offer to sell.
Contact Information
| Sales and Customer Service | 011-312 3393 |
| icm@lantic.net | |
| Address | No.7 of 73 Capital Hill, Le Roux st Midrand |
Business Hours
Our offices are
open Monday - Friday
from 9 AM. -
4.30 PM
Ordering
When ordering,
please be sure to
include the
manufacturers part
number and quantity
needed. This will
ensure prompt order
processing and
faster service.
Orders Decemberbe
placed via Tel
011-312 3393 .
All fax orders
should include the
appropriate payment
and shipping
information.
Shipping
All orders placed are shipped within two days. Orders are shipped road Courier service or insured mail parcels ( small items only).
Payment
Information
We accept only
money transferred or
cash deposit. No
cheque deposit is
accepted in any
circumstances.
It December take 24 hours
before transferred
money arrives into
our bank account if
the transferring
bank be other than
ABSA.
Returns
Returns will not
be accepted without
a RA number, which
will be provided
after reasonable
cause.. Merchandise
must be in original
factory package and
be in new,
resalable
condition. Special
ordered items cannot
be returned without
factory approval,
and the factory
restocking policy
will apply.
Returns
will not be accepted
for improper
handling, misuse of
the item, or for
merchandise not
purchased from ICM.
Return of
non-defective
merchandise will be
assessed a 20%
restocking fee.
